Privacy Policy
Privacy Policy
Last Updated: December 25, 2025
SnapPlayer: Loop & Cast (hereinafter "the App") is developed and maintained by Refortek Systems SL, operating under the developer name NeuralEdge Labs (hereinafter "we", "us", or "our"). We are committed to protecting your privacy and ensuring a transparent experience.
1. Information We Collect
To provide the core functionality of the App (media playback, looping, and casting), we may access or collect the following information:
Device Information: Model, operating system version, and unique device identifiers to ensure compatibility and optimize performance.
Media Access: The App requires permission to access your local media files (videos/audio) to enable playback and looping features. This data is processed locally and is not uploaded to our servers.
Network & Casting Data: IP address and network information are required to discover and connect to casting devices (e.g., Chromecast, Smart TVs).
Usage Data: Anonymized technical logs, such as crash reports and playback errors, to improve app stability.
2. Payments and In-App Products
The App offers in-app purchases. All financial transactions are processed securely by Google Play Billing.
We do not collect or store your credit card or bank details.
We only receive a purchase token from Google to confirm the transaction and unlock the features you have purchased.
3. Third-Party Services
The App utilizes the following third-party services that may collect data according to their own policies:
Google Play Services: For core Android functionality and app updates.
Google Cast SDK: Used to enable the "Cast" functionality to external screens.
4. Data Retention and Deletion
Local Data: Any settings or media cache are stored on your device and can be cleared by uninstalling the App or clearing the App cache in system settings.
Anonymized Logs: We retain technical logs only as long as necessary for troubleshooting.
5. Your Rights
Under global privacy laws (such as GDPR or CCPA), you have the right to:
Access the information we have about your usage.
Request the deletion of any data we might have collected.
Withdraw consent for optional data collection at any time.
6. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors.
7. Contact Us
For any questions regarding this Privacy Policy or your data, please contact us at:
Company: Refortek Systems SL
Developer Name: NeuralEdge Labs
Email: refortekstore@gmail.com
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